Privacy Policy

Effective Date: August 18, 2025
Website: https://wmcasino.cc
Operator: WM Casino (“we,” “us,” or “our”)

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wmcasino.cc and use our products and services (collectively, the “Services”). By accessing or using the Services, you agree to this Policy. If you do not agree, please discontinue use.

Important: Online real‑money gaming and access to gambling services are subject to age, legal, and location restrictions. Our Services are intended only for users 18+ (or the legal age in your jurisdiction, whichever is higher).

1) Scope

This Policy applies to information collected:

  • On our website and mobile experiences;
  • Through account registration, KYC verification, payments, support, promotions, and newsletters;
  • From our affiliates, marketing partners, analytics providers, and service vendors.

It does not apply to third‑party websites, apps, or services that we do not control—even if linked from our site.

2) Information We Collect

a) Information you provide

  • Account Data: name, username, email, phone number, date of birth, address, country.
  • Identity/KYC Data (if applicable): government ID, proof of address, selfie/biometric checks (processed by vetted KYC providers), source‑of‑funds declarations.
  • Payment Data: partial card details or wallet identifiers (processed by PCI‑compliant payment processors), transaction history, withdrawals/deposits.
  • Responsible Gaming Preferences: self‑exclusion status, deposit/wager limits, session limits.
  • Support & Communications: messages, email contents, feedback, survey responses.

b) Information collected automatically

  • Device & Log Data: IP address, device type, OS, browser, pages viewed, referring/exit pages, timestamps.
  • Usage Data: clicks, game sessions, feature interactions, crash reports, performance metrics.
  • Location Data: derived from IP (approximate). We do not collect precise GPS unless you enable it.
  • Cookies & Similar Tech: cookies, local storage, pixels, and SDKs (see Cookie Notice below).

c) Information from third parties

  • Identity verification vendors, payment processors, anti‑fraud/AML providers, marketing partners, and analytics platforms may share data needed to deliver the Services and comply with law.

3) How We Use Your Information

We use information to:

  1. Provide & operate the Services, create and manage accounts, process payments and withdrawals.
  2. Verify identity & eligibility (age, jurisdiction) and perform AML/CTF screening and sanctions checks.
  3. Ensure integrity & security (fraud prevention, abuse detection, incident response).
  4. Enable responsible gaming (limits, cooling‑off, self‑exclusion).
  5. Improve products (analytics, research, testing, personalization).
  6. Communicate with you (transactional emails/SMS, service updates, support).
  7. Marketing with your consent where required (offers, bonuses, newsletters). You may opt out at any time.
  8. Comply with legal obligations and enforce our Terms.

Legal bases (where applicable, e.g., EU/UK): contract, legitimate interests, legal obligation, consent.

4) Sharing & Disclosure

We may share information with:

  • Service Providers & Vendors: hosting, cloud, security, analytics, KYC/AML, payments, customer support (bound by confidentiality and data‑processing agreements).
  • Affiliates & Marketing Partners: for attribution and campaigns, where permitted by law and your preferences.
  • Financial institutions & payment processors to complete transactions and prevent fraud.
  • Regulators, law enforcement, and competent authorities where required by law or to protect rights and safety.
  • Corporate transactions: if we undergo a merger, acquisition, financing, or asset sale (information may be transferred as part of the transaction).

We do not sell personal information for money. Where “sale” or “sharing” is defined by law (e.g., CCPA), you may have the right to opt out (see Your Rights).

5) International Transfers

We may process and store information in countries other than where you reside. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses, vendor due diligence, transfer impact assessments).

6) Data Retention

We keep information only as long as necessary to provide the Services, comply with legal/AML obligations, resolve disputes, and enforce agreements. Typical retention periods vary by category (e.g., transactional and AML/KYC data may be retained for 5–10 years where required by law).

7) Security

We use administrative, technical, and physical safeguards to protect information, including encryption in transit, access controls, monitoring, and regular security reviews. However, no method of transmission or storage is 100% secure.

8) Cookies & Tracking Technologies (Cookie Notice)

We use cookies and similar technologies to:

  • Keep you signed in and remember preferences;
  • Perform analytics and measure performance;
  • Prevent fraud and ensure security;
  • Deliver and measure marketing campaigns.

Types of cookies we use:

  • Strictly Necessary (authentication, security);
  • Functional (preferences);
  • Performance/Analytics (traffic metrics);
  • Advertising/Attribution (with consent where required).

Your choices: You can manage cookies via browser settings and our on‑site cookie banner. Blocking certain cookies may impact functionality.

9) Responsible Gaming & Age Restrictions

Our Services are intended for adults only. We support responsible gaming through optional self‑exclusion, limits, and time‑outs. If we learn an underage user has provided personal data, we will delete it and close the account.

10) Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you;
  • Correct inaccurate or incomplete data;
  • Delete personal data (subject to legal/AML exceptions);
  • Restrict or object to certain processing;
  • Data portability (receive your data in a machine‑readable format);
  • Withdraw consent where processing is based on consent;
  • Opt out of targeted advertising, cross‑context behavioral ads, or data “selling/sharing” under applicable law.

To exercise rights, see Contact Us below. We may need to verify your identity and jurisdiction before responding.

11) Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Our Services do not currently respond to DNT. We honor applicable opt‑out rights provided by law and our consent tools.

12) Third‑Party Links & Services

Our site may link to third‑party websites, games, wallets, or apps. We are not responsible for their privacy practices. Review their policies before providing information.

13) Payments & KYC

Payments and identity checks may be processed by third‑party, PCI‑compliant processors and regulated KYC vendors. We only receive limited necessary details and do not store full card numbers. We may request additional documents to meet compliance obligations.

14) Changes to This Policy

We may update this Policy from time to time. The “Effective Date” above reflects the latest version. Material changes will be notified via the website, email, or in‑product notice where appropriate.

15) Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact us:

  • Email: privacy@wmcasino.cc
  • Postal: WM Casino — Privacy Office, [Add full address]
  • In‑App: Use the account support/chat portal

We will respond within the timeframe required by applicable law.

Legal Disclaimer

This Policy is provided for general informational purposes and does not constitute legal advice. Gambling laws and data‑protection requirements vary by jurisdiction. Please consult a qualified attorney to tailor this Policy to your specific operations and markets.